BA-001: PROCESS ARCHITECTURE MANAGEMENT AND OPTIMIZATION MODELS

               (Formerly BA-001: Process Management Approaches)

 

This course sets the baseline of process-orientation and opens up the world of process management and process optimization. This course will cover other major approaches aside from BPR to provide wide knowledge on what particular approach/methodology best fits an organization. This course will also present and examine the challenges, benefits and risks of each approach. A strategic framework for developing a business transformation roadmap and planning process change will help the attendees be prepared to manage change efforts in their businesses.

 

Objectives:

·         Understand the role of process management and the interrelationship of processes and systems.

·         Understand different ways in achieving a managed process.

·         Differentiate popular process management approaches and determine when to use each approach.

·         Provide tools for process analysis and documentation.

·         Learn how write process maps and process documents.

·         Determine the types of Failure Mode and Effects Analysis and how to use them in process reviews and process design.

·         Explain generic models to structure the software development process.

·         Define the different software development processes and compare and contrast the advantages and disadvantages of each process model.

 

Topics:

      I.        Introduction to Process Orientation

·         Various meanings of quality

·         Quality philosophies

·         Five periods of the quality evolution.

·         PDCA cycle

     II.        Process Management  Concepts

·         Generalized Process Model

o Cycle time

o Variation

·         Core Processes

o Process Goals

·         Process Management

o Outcomes of process management

o What changes with process management?

o Principles of process management

    III.        Approaches in Process Management

·         Kaizen (Kaizen blitz/event)

·         Lean/Agile Approaches

·         Business Process Re-engineering

    IV.        Process Analysis, Design and Documentation

·         Process Mapping

·         Procedures and work instructions

·         Failure Mode and Effects Analysis (FMEA)

     V.        Software Development Lifecycle Models

·         Software development processes

o Waterfall

o Rapid Prototyping

o Incremental

o Spiral

o Rapid Application Development

o XP

o Scrum

 

BABOK  2.0 MAPPING OF THIS COURSE

 

-                   Business Analysis Planning and Monitoring

-                   Enterprise Analysis

-                   Elicitation

-                   Requirements Analysis

-                   Solution Assessment and Validation

-                   Requirements Management and Communication

-                   Underlying Competencies

            Analytical Thinking and Problem Solving

-          Decision Analysis

-          Learning

-          Problem Solving

-          Systems Thinking

Behavioral Characteristics

-          Ethics

-          Personal Organization

-          Trustworthiness

Business Knowledge

-          Business Principles and Practices

-          Industry Knowledge

-          Organization Knowledge

-          Solution Knowledge

Communication Skills

-          Oral Communication

-          Teaching

-          Written Communication

Interaction Skills

-          Facilitation and Negotiation

-          Leadership and Influencing

-          Teamwork

Software Applications

-          General Purpose Applications

-          Specialized Applications

 

Duration: 2 days
Training Schedule: August 4 and 5, 2009
Fee: P13,524.00/pax (VAT Inclusive)
Venue: 2/F Petroleum Bldg., C. Palanca St., Legaspi Village, Makati City

Course fee is inclusive of AM/PM snacks, lunch, handouts and training certificate.

For training registration, please register here.  For other details, please call Joniel Rocio at 974-5653 or 0920-9826837 or 0922-8583538 or email jrocio@poshmarketingservices.com.

Cancellation of registration should be made seven working-days before the training date.  Otherwise, 50% of the training fee shall be charged.  No show during the training shall be charged 100% of the training fee.